Have You Dealt with a Malfunctioning MacBook Pro? Apple Finally Admits to Hardware Issue

Whether it’s for business or personal use – there’s not much more frustrating than a malfunctioning computer.

macbook pro

What’s worse, though, is when you have to shell out your own money to correct what’s clearly an existing issue with hardware. Now, after successfully battling a class-action lawsuit over the matter last year, Apple has finally admitted a long-running issue with MacBook Pro’s hardware and has begun to offer free repairs.

  • In late 2014 a lawsuit was brought against Apple by a large number of customers claiming that the MacBook Pro’s they purchased in 2011 had severely defective graphics cards that Apple should pay to repair.
  • While for a while Apple maintained it wasn’t their issue, it was clear quickly that it wasn’t an isolated problem – a Change.org petition gained nearly 40,000 signatures calling for Apple to issue replacements.

Too Little Too Late?

Apple had the lawsuit dismissed in January of this year when the Judge in the case ruled that the “plaintiffs have failed to allege that Apple’s logic boards were unfit for their ordinary purpose or lacked a minimal level of quality.” – but now, Apple seems to have changed their position.

Last month the company announced they would repair affected products free of any charge. There’s currently no real indication of how many MacBook’s were affected by the issue over the past four years, though Apple does contend that a percentage of the products may exhibit:

  • Distorted video (especially when watching HD)
  • Failed video
  • Unexpected system restarts

The free repair program began last month in the U.S and Canada and rolled out throughout other parts of the world as well – it’s set to run until February 27, 2016. Many customers are upset that the program involves no refunding; they’ve already spent money trying to repair their MacBook Pro’s when Apple denied the issue, and many have outright bought new computers and even left Apple behind.

Here are the models impacted:

  • MacBook Pro (15-inch Early 2011)
  • MacBook Pro (15-inch, Late 2011)
  • MacBook Pro (Retina, 15-inch, Mid 2012)
  • MacBook Pro (17-inch Early 2011)
  • MacBook Pro (17-inch Late 2011)
  • MacBook Pro (Retina, 15 inch, Early 2013)

Still, if you’re currently working on a computer that’s still experiencing these issues, you should take your device into an Apple Store or any authorized retailers to get it fixed.

For more of the latest breaking IT news get in touch with LAN Infotech at sales@laninfotech.com or by phone at (954) 717-1990.

Fort Lauderdale Computer Networks
Network Services in Fort Lauderdale
Network Consulting in Fort Lauderdale
Fort Lauderdale Data Backup
Data Security Fort Lauderdale
 
Client Feedback

“We are a loyal LAN Infotech client and have had the pleasure of working with them on a major network infrastructure project. We find their network engineers to be knowledgeable regarding the latest hardware and software solutions. LAN Infotech is especially strong when it comes to network security issues.”

—Lisa Carman
Office Administrator
Siegfried, Rivera, Lerner, De La Torre & Sobel, P.A.
read more»

Featured IT Services Fort Lauderdale Articles

IT Consulting Advice for Fort Lauderdale: Taking Care of Your Employees Is Taking Care of Your Business!

Quid Pro Quo An IT consulting firm in Fort Lauderdale will usually advise that you get what you give. This is the core principle which defines most working relationships. The employer gives the em

Read more

Featured IT Services

IT Services Business Advice: Do You Really Need a Management Consultant in Fort Lauderdale?

Eliminate the Middleman IT services in Fort Lauderdale need not cost an arm and a leg to provide services your own organization could source internally. You want a consultation agency willing to he

Read more

Featured IT Services

Reasons Why IT Support in Fort Lauderdale is Necessary for Business Growth

IT support in Fort Lauderdale is turning out a necessity for most businesses. This can be pointed to the fact that embracing IT services helps to improve business productivity and efficiency. However,

Read more

Featured IT Services